Technical Product × Solutions
Close to both the problem and the system behind it — from figuring out what needs to change to working through the details and getting it shipped.
Figure out what needs building
Turn requests and operational needs into clear requirements, user flows and priorities the team can work from.
Requirements, user flows, priorities and acceptance criteria based on how the work actually happens.
Stay close to the system
Work through APIs, data flows and technical trade-offs with engineers instead of treating implementation as a black box.
Web applications, APIs, data flows, automation and prototypes when building one is the quickest way to test an idea.
Get it shipped
Keep business, design, engineering and QA aligned from definition through UAT and release.
UAT, release planning, follow-ups and the inevitable decisions about what ships now and what waits.
Some numbers behind the work
A few figures that put the products and teams I have worked on into perspective. Public company figures are linked to their sources.
Unlimited Add-on
Usage for a product experience I owned and delivered at HKTVmall.
itinni product team
Led software developers and UX designers at itinni; historical startup experience.
Startup competition awards
Awards across two startup competitions at itinni; historical recognition.
A few things I have worked on
Technical Product Management · Large-scale e-commerce
Co-founder & Product Director
Product × Engineering case study
Where I have worked
Started with a startup, moved into consulting, then spent the last few years working on e-commerce products at Shoalter.
2023–Present
Shoalter Technology (member of HKTV Group)
Worked with business and operations teams on e-commerce changes, then took them through requirements, user flows, development, UAT and release with engineering.
2022–2023
Protiviti Hong Kong
Worked on client projects involving automation, cloud migration and web applications.
2019–2021
itinni
Co-founded the company and worked across product, engineering and the less glamorous jobs needed to get two travel products off the ground.
Summer 2019
OOCL
Turned frontline user feedback into actionable product and documentation improvements for logistics software.
Small tools, real questions
Small projects and experiments that keep the hands-on technical side alive outside day-to-day product work.
Steven Wong and I built MusicCompare to experiment with comparing two pieces of music directly in the browser. It later became part of the 2020 GitHub Archive Program.
A small JavaScript library built to turn Chinese text into Jyutping, originally for uses such as romanised text and URL slugs.
My secondary-school ICT project: a football scoring system written in Pascal. It stays here because it is where programming started to become something I took seriously.
Where it started
Computer Science at CUHK came first, followed later by an MSc in Information Systems Management at HKUST, with an exchange semester at Aalto University in between.
The Chinese University of Hong Kong
Where the software foundation came from.
The Hong Kong University of Science and Technology
A broader view of how technology works inside organisations.
Aalto University
One semester studying and living in Finland.
Quote of the day
“We can only see a short distance ahead, but we can see plenty there that needs to be done.”
「我們只能看見前方不遠之處，但已足以看見許多有待完成的事情。」
Get in touch
Always happy to talk about product, software, AI, or work that sits somewhere between them.
